FAQ

How will my order be shipped ? TOP

Shipping Information
Retail Orders
Most of our retail orders will be shipped USPS first class mail. 
This usually takes 3-5 days. If you need something sooner, priority mail, express or overnight shipping via UPS is available. Please contact us to arrange.
 
Most orders are shipped same day if placed before 12:00 P.M. Eastern time. Orders placed after that time will ship the next ship day.
 
Orders placed after 12:00 on Friday and all orders placed on Sat. & Sun. will be shipped on Monday.
 
Orders placed on holidays will be shipped next business day.
 

Do you ship international TOP

YES.....We do ship international. However here are some very important details that you need to understand.
PLEASE READ
 
How much will shipping be.
I'm sorry, we have no way to determine your exact shipping charges.
VERY IMPORTANT INFORMATION
After placing your order, the shipping charges you see when you check out are regular shipping charges. Depending on your location this charge is usually a bit more. Some times a lot, sometimes not. We just never know until we actually take it to be mailed.
 
International Orders that have not arrived.
Once we pack and ship your order, we have no control on how long it takes to arrive to you. Sometimes it could be held up in customs much longer than expected. There is no way for us to know these things. PLEASE do not contact us about this unless it's been a very very long time. We just won't have any other answers for you. Sorry...:)
 

Where is my stuff ....!!!! TOP

PLEASE allow a reasonable amount of time for your order to arrive...!!!
It usually takes 3-5 days for most packages to be delivered to you.
 
Because we spend so much of our time packing and sending orders, we are not always by the phone or computer. Please understand this if you don't get a quick reply from us.
 
Email is always the best method of contacting us. You'll get a much faster response. Even if we don't respond immediately, we will see your message and usually look for the answer before we contact you.
 
One thing for you to check on before contacting us about your order not arriving.
Were you charged for your purchase. Sometimes credit cards are denied meaning your order was placed aside and may take several days for us to contact you about that.
 
International Orders that have not arrived.
 Once we pack and ship your order, we have no control on how long it takes to arrive to you. Sometimes it could be held up in customs much longer than expected. There is no way for us to know these things. PLEASE do not contact us about this unless it's been a very very long time. We just won't have any other answers for you. Sorry...:)